CARBON NEXT | Green Reward Terms & Conditions

About the Green Reward:

Starting 2022, Carbon Mobile will begin the Carbon Next program which will disassemble Carbon devices with the objective to further develop and optimize Carbon Mobile's processes around the re-use of its raw materials in the next generation of devices. To avoid unnecessary wastage using new Carbon devices, we instead request our customers to assist us, by allowing us to use their used Carbon 1 Mark II for this purpose. The Green Reward is a generous discount that these customers can use towards the purchase of the redesigned and updated 2022, next generation model of the Carbon 1 smartphone.

Customer Commitment:

The Green Reward is created as an appreciation to our customers who want to help us in creating a greener and better future with minimal creation of wastage in the process, which would be the case if we had to use brand new devices. However, even after the customer has received his/her Green Award redemption code, the decision to redeem the code and take part in the execution phase of the program is 100% voluntary.

Monetary value and sign-up period:

Initial Term (06.07.2021 to 20.08.2021): Purchases during this term are automatically eligible to receive the following Green Reward dependent on location: EU 400€ / United Kingdom £340 / International $400. The Green Reward value of customers who purchased the Carbon 1 Mark II at a discounted purchase price may be reduced by the respective discount value. 

Secondary Term (TBD): An extension of the Green Reward will be reviewed following the initial term. Customers that sign up during this term should anticipate a lower Green Reward value.

How to apply:

All customers who purchased their Carbon 1 Mark II without discount before 20.08.2021 are eligible for the full Green Reward value. Customers who purchased their Carbon 1 Mark II at a discount can apply, however Carbon Mobile reserves the right to lower the Green Reward value of such customers by the value of the respective discount given. A Carbon Mobile representative will review such applications and inform the customer of the Green Reward value granted. Only purchases of a Carbon 1 Mark II smartphone are eligible for the Green Reward. 

There are 3 routes for application: 
- All existing Customers (purchases from or from partner retailers): Are automatically eligible for the Green Reward and can claim it at Customers should do so before 20.08.2021 5pm CET to ensure their enrolment is successful. 
- New Customers (purchases from Are automatically enrolled into the Green Reward scheme if they purchase before 28.08.2021 5pm CET. An automatic email following the purchase will confirm their enrolment. 
- New Customer (purchases from partner retailers): Are automatically eligible for the Green Reward if they purchase a Carbon 1 Mark II before 20.08.2021 and can claim it at Customers should do so before 20.08.2021 5pm CET to ensure their enrolment is successful. 

If your Carbon 1 is not purchased from, please make sure to keep a scan of your purchase receipt because it is required during the sign-up process. 

Green Reward Unique Code:

All applications will be reviewed and verified. If all customer details are correct and clear, a unique Green Reward code will be sent to the customer via email. Customers must ensure the email address entered during the purchase at or during the Green Reward sign-up process is correct. 

The unique Green Reward code can then be used against the purchase of the Carbon 1 MK III in 2022. Codes are transferrable by contacting Carbon Mobile customer support, but each individual code can only be used for the purchase of one Carbon 1 Mark III. 

Each code is only redeemable with the simultaneous trade-in of one used Carbon 1 Mark II to Carbon Mobile. The customer will ship his or her used Carbon 1 Mark II to Carbon Mobile. After the device has been received by Carbon Mobile, the code will become redeemable within 2 business days and can be used towards a purchase of the 2022 model of Carbon 1 (Mark III) at including free shipping to all countries Carbon Mobile sells to. Green Reward codes cannot be used together with other discounts, unless clearly stated otherwise. 

Multiple Green Rewards:

Each Carbon 1 Mark II sold under these terms qualifies for a separate Green Award code. This means if a customer purchases multiple Carbon 1 Mark II under these terms, he or she can claim the same number of Green Rewards. However, when purchasing the new Carbon 1 Mark III in 2022, customers can only redeem 1 code per each individual device they buy. This means customers cannot redeem 2 codes to purchase 1 device but for example they can of course redeem 2 codes to purchase 2 devices.

Redemption Period:

The Green Reward can only be redeemed on purchases made within the first 4 months of Carbon 1 Mark III initial sales start. The date will be announced through our newsletter and through email communication to the Green Award holders. After this term the Green Reward is invalidated. Customer assume responsibility to ensure that their email address provided is up to date. Customer details can be updated by contacting [email protected] 

Carbon Mobile will send reminders to all customers in 2022 during the market introduction period of the Carbon 1 Mark III. By accepting these terms, you agree to receive such email communication from Carbon Mobile.


For any further question, please contact [email protected] 

Company Registration:
Carbon Mobile GmbH
Winterfeldtstr. 21
10781 Berlin


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In the news

Future of sustainable smartphone production: Carbon Mobile announce pioneering initiatives to help solve global E-Waste problem in tech

Berlin - 6/7/2021

New programs include Green Reward for customers that recycle their devices and world first bio-based concept device in 2022.

  • Carbon Next Recycling Program with 400€ discount for customers returning their device and upgrading to a new model in 2022
  • Innovative bio-based carbon fiber alternative set for 2022 premier
  • Carbon 1 MK II becomes the world’s first plastic neutral smartphone
  • Material Innovation: cutting E-Waste at the source & reducing materials required by 33%

Berlin, July 6, 2021: Berlin-based start-up, Carbon Mobile is taking the first step towards a more sustainable future for mobile devices with a focus on the 50m Tons a year E-waste problem. CEO, Firas Khalifeh announces today that as part of their Carbon Next recycling scheme, customers can receive a generous EUR 400 ‘Green Reward’ discount when upgrading to the next generation of their Carbon 1 smartphone in 2022. At the same time, the manufacturer is announcing the exciting development of the world’s first bio-based carbon fiber smartphone with a concept device due next year.

"Our engineers are today working with Europe's leading materials researchers to create the first carbon fiber smartphone from bio-based sources including wood waste and flax plants," explains Firas Khalifeh. Carbon Mobile is confident the revolutionary new processes developed for the Carbon 1 MK II, have made it possible to truly explore the potential of these ground-breaking green alternatives for the first time.

Watch the video

Carbon Next: Closing The Loop On E-Waste

With the 400€ Green Reward, Carbon Mobile want to help close the loop on E-waste by encouraging Carbon Mobile users to return their old devices and fuel the research into their Carbon Next recycling initiative. “The Carbon 1 MK II is built with valuable carbon fiber material: recovering, recycling and re-engineering this resource into the next generation of devices is a vital step in the lifecycle management of our products,” says Firas Khalifeh. 

From today, all new Carbon Mobile customers that purchase before 20th August 2021 will automatically qualify for the program, and existing Carbon 1 MK II owners can register for the limited-time buyback program at

World’s first plastic neutral smartphone

Carbon Mobile’s goal is to accelerate the adoption of more sustainable materials in tech and end the era of cheap an difficult to recover plastics. Every year over 50M tons of E-waste is produced. Mobile devices contribute significantly to the waste pile with sustainability commonly ignored in the production of over 1.3 billion mobile devices sold annually. Firas Khalifeh wants to change this: "Longer-lasting mobile devices without plastics are not only good for consumers, but also for the planet. At Carbon Mobile, our goal is to make products that are reliable, easy to repair and recyclable."

The Carbon 1 MK II is already built with less than 10% plastic and all plastic is removed in their mono-paper packaging. To reinforce their intentions for a greener and cleaner future, they have partnered with Cleanhub in their bid to go fully plastics neutral. For every Carbon 1 MK II sold; the company commit to collecting 500 grams of ocean bound waste plastic. At 4 times the weight of the device, Carbon Mobile can boast it is the world's first plastic-neutral smartphone. 

Joel Tasche, CEO Cleanhub "We’re very excited to partner with Carbon Mobile and work with them to reduce the impact of plastics waste in the tech sector. This is a global problem that has built up over time and I’m excited to see Carbon putting a product on the market with significantly less plastic and on top do whatever they can to reverse plastic pollution." 

Material Innovation: The potential to save 100K Tons of raw materials

Thinner, lighter, stronger and more sustainable; high-performance materials offer the greener alternative to the damaging plastics and metals the sector relies on. With its incredibly light and thin monocoque design, the Carbon 1 MK II represents the potential for the future. Using 33% less materials than the average competitor device, if all mobile devices were built in this way, it could save 100,000 tons of the earth’s resources every year - enough to fill 3,500 shipping containers.

Carbon Mobile is the only electronics manufacturer to rely on their patented HyRECM technology, a hybrid material with all the benefits of carbon while also being "radio friendly" to eliminate connectivity issues. The material is considered as a breakthrough in material science and is characterized mainly by its strength and light weight, which allowed the development of the lightest (125 grams) and thinnest (6.3 millimeters) smartphone made of carbon fiber to date. 

Carbon 1 MK II: Available in stores and online
The Carbon 1 MKII is available to buy from as well as instore and online from household from a number of key partners across Europe:

DACH: Amazon, MediaMarkt, Conrad, Digitec, Otto
BENELUX: Belsimpel, Fnac,

Full campaign video: Here
More information on Carbon Mobile’s innovations and supporting images here.

In the news