Pre-orders and Reservations
How do I reserve a Carbon Model 1?
You can make a reservation on the on the Store page.
Can anyone, from any country reserve a Carbon Model 1?
Yes, anyone from countries listed on the drop down list on our website can reserve a Carbon Model 1.
When will my Carbon Model 1 be delivered?
Carbon Model 1 production is scheduled to begin in May 2017. At this time, the delivery estimate for new reservations is February or March, depending on country of delivery. Once production begins, we will begin deliveries in the EMEA region. As we continue to ramp production, we will begin deliveries in Europe, USA and other regions. As we get closer to production, we will have more details to share with you.
I reserved a Carbon Model 1 but haven’t received a confirmation email. When can I expect this to arrive?
We have received an extraordinary number of pre-orders for Carbon Model 1. If it’s been more than 48 hours, please check your spam and junk folders for an email from CarbonWorks. And if you still don’t see it, please email us at [email protected]
Can I cancel my Carbon Model 1 reservation?
Yes, you can cancel at anytime. Contact us at [email protected] from same email address you used during your reservation. Refunds can take up to three weeks depending on your country of delivery.
How many Carbon Model 1 reservations can I make?
Three per person.
Updated on December, 2016